Shipping & Returns

Delivery Within Singapore

We provide discounted deliveries to anywhere in mainland Singapore. It will normally take about 3 to 5 days(in Singapore) after you place the order for the products to be delivered to you.

Self Collection

You can also collect the products at our store if there is a Pickup option after you place the order. Our store address as follow:

Kidzparel
Waterway Point
83 Punggol Central, #02-K1
Singapore 828761

For international shipping,  we charge a discounted shipping rate in order for us to ship the orders to you. This rate will normally be cheaper than the standard shipping rate charge by shipping companies. Please take note that orders may be subjected to VAT, import duties and/or taxes, which are levied once your package reaches your country, please contact your local customs office for more information, if there is any.

Returns - Quality Defect

In the unfortunate event of quality defects which are rare, we will exchange the defective product with a good one, it has to be reported to us within 7 days after you received the product. Please remember to retain the product identification tag and original packaging when returning the defective products, if failure to do so we will not do the exchange upon received. You will have to cover the shipping cost of returning the defective product to us, we will cover the cost of shipping back the good product to you.